Change level | Success factors | Examples | Main aspect |
Personal | · Good management and leadership. · Active participation. · Systematic change process. · Functional organizational culture. · Value system. | · “The challenges that came with the change included finding new ways to communicate effectively with team members.” · “Change is part of life.” | Communication. Optimism. |
Situational | · Good management and leadership. · Active participation. · Systematic change process. · Functional organizational culture (2). · Importance of culture (2). | Good management and leadership · “We had to make sure that we involved everyone in the company to ensure the implementation of the change.” Active participation · “I consulted intensively with the people involved to take into account different perspectives and expertise.” Value system · “Normal. There is nothing to complain about, you have to work to constantly raise the standard of living.” | Team involvement. Business processes. Mindset. |
Decisional | · Good management and leadership. · Active participation. · Systematic change process. · Value system. | · “The goal was to create a more agile and flexible organization in order to better meet the challenges of the future.” · “Change has two sides, which are positive and negative.” | Adaptation. Optimism. Knowledge sharing. |
Transitional | · Good management and leadership (3). · Functional organizational culture (3). · Active participation (8). · Value system (4). · Systematic change process (4). | · A feeling of being “in good hands”. · “My biggest support was my family.” · “I felt very connected to my team, their problems were my problems.” | Motivation. Trust. Team work. |