Change levels | Aspect | Example | Main aspect | |
Personal | Lack of knowledge about the future state. | “Is the lack of knowledge about the future state, as change is a journey into the unknown?” “Which caused me a lot of stress myself, because I knew exactly that she wouldn’t change anything for the management positions, but then our smallest worker with a lower income would have to suffer anyway.” | Fear of the unknown or hope. Social responsibility. | |
Situational | Disregarded human integration. Dysfunctional organizational culture. Bad management and poor leadership. | “When I relied on others for my purposes, I experienced a combined reaction from them. Some of them criticized me for my laziness and I was hurt by the negative criticism.” “I had to justify very quickly everything that had been built and why.” | Disappointment. Justification. Time pressure. Pressure uncertainty. Coordination. Fairness. | |
Decisional | Dysfunctional organizational culture. Lack of knowledge about the future state. Disregarded human integration. Value system. | “I started to feel a little helpless, thinking that they were unfairly targeted this week due to the company’s bad trading.” “I felt demotivated and wondered if the change was really worth the effort.” | Helplessness. Motivation. Time pressure. Reorientation. Being externally determined. | |
Transitional | Bad management and poor leadership. Value systems. Disregarded human integration. Dysfunctional organizational culture. Lack of commitment from the management board. | “I feel left out and have lost motivation.” “There have been many minor reasons, but that has now been the rest.” “It takes a lot of strength to win everyone over.” “In terms of belonging and inclusion, I felt disconnected from my team members and colleagues during the transition to remote work.” “Anxiety, insecurity, and stress.” No rituals, not at all. | Feeling excluded outgroup. Give up. Struggle. Change. Belonging and inclusion. Solidarity. Anxiety. Communitas. | |