Frequency of Response and Percentage

Respondents

Frequency

Percentage

DV6- Working without a good auto shop, and the right tools and equipment creates problems that lead to frequent breakdowns of vehicles

False

144

38

26%

True

144

106

74%

DV3- Engaging the services of untrained and unskilled auto technicians result in poor maintenance services.

False

144

33

23%

True

144

111

77%

DV4- Lack of knowledge of advanced automobile technology like vehicle digital diagnostic equipment, leads to poor vehicle maintenance services.

False

144

40

28%

True

144

104

72%

DV5- The use of fake and refurbished vehicle spare parts contributes to the frequent breakdown of vehicles

False

144

44

31%

True

144

100

69%

DV2--Auto technicians with poor educational backgrounds do have challenges in delivering good quality maintenance services

False

144

35

24%

True

144

109

76%