For the following items, we ask you to indicate only one number that corresponds to your level of satisfaction, as follows: 1. Extremely Dissatisfied; 2. Dissatisfied; 3. Fair; 4. Satisfied; 5. Extremely Satisfied | |||||||
Safety during eye examination | |||||||
1 | 2 | 3 | 4 | 5 | |||
Clarification of doubts | |||||||
1 | 2 | 3 | 4 | 5 | |||
Kindness of the Optometrist | |||||||
1 | 2 | 3 | 4 | 5 | |||
Optometrist Respect | |||||||
1 | 2 | 3 | 4 | 5 | |||
Privacy during eye examination | |||||||
1 | 2 | 3 | 4 | 5 | |||
Opportunity to express your opinion | |||||||
1 | 2 | 3 | 4 | 5 | |||
Deepness of assessment | |||||||
1 | 2 | 3 | 4 | 5 | |||
Clarity in explanations | |||||||
1 | 2 | 3 | 4 | 5 | |||
Kindness of the team | |||||||
1 | 2 | 3 | 4 | 5 | |||
Kindness of the receptionist | |||||||
1 | 2 | 3 | 4 | 5 | |||
Ease of booking the first appointment | |||||||
1 | 2 | 3 | 4 | 5 | |||
Ease of scheduling sessions after the first appointment | |||||||
1 | 2 | 3 | 4 | 5 | |||
Availability of convenient times to carry out the treatment | |||||||
1 | 2 | 3 | 4 | 5 | |||
Length of stay in the waiting room after the scheduled time | |||||||
1 | 2 | 3 | 4 | 5 | |||
Convenience of the clinic location | |||||||
1 | 2 | 3 | 4 | 5 | |||
Parking availability | |||||||
1 | 2 | 3 | 4 | 5 | |||
Waiting room comfort | |||||||
1 | 2 | 3 | 4 | 5 | |||
Comfort of the environment where was performed the consultation and/or treatment (e.g., visual therapy) | |||||||
1 | 2 | 3 | 4 | 5 | |||
General hygiene conditions of the clinic | |||||||
1 | 2 | 3 | 4 | 5 | |||
Ease of transit within the clinical facilities | |||||||
1 | 2 | 3 | 4 | 5 |