A

Training of Management staffs

1

2

3

4

5

1

Employing well experienced staffs are too expensive for my business

2

I employ young people from the second cycle schools

3

Training staffs very expensive for my business

4

My marketing staffs are not up to the current techniques

5

My competitors have more competent marketing staffs.

6

There are no workshops for training of marketing staffs

7

The owner of the firm is in charge of accounting and book keeping

B

Business plan

1

2

3

4

5

8

Workshops must be organized periodically at very cheaper rates

9

I have never prepared a business plan

10

My limited finances prevent me from attending business plan workshops

11

Business plan are for the larger companies

12

I am aware of the importance of in business plan

13

Business plan preparation is too technical

C

Procurement

1

2

3

4

5

14

I am not aware of any procurement laws

15

Workshops on procurements are regularly organize

16

Procurement processes are too cumbersome

17

Micro firms are not involve in government contract

18

My staffs need training in procurement procedures

D

GROWTH INDICATORS OF SMEs

1

2

3

4

5

19

The business is labor intensive

20

The labor force has increased significantly over the years

21

I employ more relevant experienced people

22

Academic qualification of my employees counts

23

Full time employees are more than part time and contract employees

24

The number of hours worked by employees has increased significantly

25

The output per employee has gone up significantly

26

More capital goes are used in place of labor

27

My wage bill has gone up

28

Employees welfare benefits has gone up

29

There has been a significant increase in total sales

30

The customer base of the business has increased

31

Existing customers has increased their purchases

32

New customers has been recorded

33

Profit has increased due to increase in sales revenue

34

More branches have been opened

35

I access overseas market

36

Dividends to shareholders has increased significantly