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| n | % |
| n | % |
| Age | Experience in using E-Banking by years | ||||
| Under 30 years old | 271 | 36 | Less than 2 years | 240 | 31.8 |
| From 31 to 45 years old | 321 | 42.5 | 2 - 4 years | 420 | 55.7 |
| From 45 to 60 years old | 162 | 21.5 | 5 years or more | 94 | 12.5 |
| Living place | Gender |
|
| ||
| Cities | 466 | 61.8 | Female | 453 | 60 |
| Towns and countryside | 288 | 38.2 | Male | 301 | 40 |
| Education |
|
| Occupation | ||
| High school | 131 | 17.4 | Students | 176 | 23.3 |
| Vocational/intermediate school | 99 | 13.1 | Office employee, public officials | 244 | 32.4 |
| Graduate University | 383 | 50.8 | Self-business | 96 | 12.7 |
| Master/PhD | 141 | 18.7 | Others (workers, farmers, pensioners, house-wives…) | 238 | 31.6 |
| Income/month | Number of current E-Banking providers | ||||
| Under 5 million | 193 | 25.6 | One | 531 | 70.4 |
| From 5 to less than 10 million VND | 193 | 25.6 | Two | 149 | 19.8 |
| From 10 to less than 15 million VND | 159 | 21.1 | Three and above | 74 | 9.8 |
| From 15 to under 20 million VND | 91 | 12.1 |
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| Over 20 million | 118 | 15.6 |
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| N = 754 |
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