No

Regulatory Barriers

Mean

Std. Deviation

t

P value at 5%

Total

3.747

0.763

23.036

0.000

1

Weak efficiency of those in charge of providing electronic services to customers

2.7273

1.45346

8.801

0.000

2

Resistance to change due to fear of additional responsibilities for bank employees

3.2727

1.16217

13.208

0.000

3

Workers fear losing their jobs due to the expansion of electronic banking

3.7273

1.07711

16.231

0.000

4

Workers’ fear of losing the relationship with customers by using electronic banking instead of face-to-face treatment

3.3182

0.99457

15.649

0.000

5

Weak effective leadership that supports the adoption of electronic banking

4.0455

1.13294

16.748

0.000

6

The weak role of banks in raising customer awareness about electronic services

4.3636

0.90214

22.688

0.000

7

Lack of clarity of legal protection procedures in electronic transactions

3.9091

1.10880

16.536

0.000

8

The pattern of the organizational structure followed that is not supportive of the adoption of electronic banking

3.8636

1.24577

14.547

0.000

9

Bureaucratic procedures that hinder the speed of implementation of electronic transactions

4.5000

0.85912

24.568

0.000