Main Dimensions Satisfaction —Education Services

Very dissatisfied

Dissatisfied

Neutral

Satisfied

Very satisfied

Total

Accessibility Dimension Satisfaction

1.15

1.75

5

48.95

43.15

100

Reliability Dimension Satisfaction

0.2

1.25

5.2

49.9

43.45

100

Responsiveness Dimension Satisfaction

0.7

1.3

6.4

48.3

43.45

100

Safety Dimension Satisfaction

0.15

0.4

2.7

50.7

46.15

100

Quality Dimension Satisfaction

0.7

2.4

6

48.9

42

100

Overall Education Satisfaction

0.58

1.42

5.06

49.35

43.64

100