Customer Loyalty | Mean | SD | Interpretation | |
1) I intend to make more visits to this fast-food restaurant in the coming days. | 4.32 | 0.71 | SA | |
2) I will recommend this fast-food restaurant to others. | 4.40 | 0.68 | SA | |
3) I will encourage my friends and relatives to visit this fast-food restaurant. | 4.37 | 0.69 | SA | |
4) I will post positive feedback about my experience in this fast-food restaurant on my social media accounts. | 4.16 | 1.07 | A | |
5) I believe that fast-food restaurant deserves my loyalty. | 4.45 | 0.65 | SA | |
Overall Mean | 4.34 | 0.76 | SA |