| # | Metric | Reference |
| 1 | Customer Loyalty/Satisfaction | Walker (2020); Dahl et al. (2011) |
| 2 | Operational Efficiency/Time Savings | Walker (2020); Dahl et al. (2011) |
| 3 | Growth/Revenue Generation | Walker (2020) |
| 4 | Market Position vs Competitors | Walker (2020) |
| 5 | Employee Satisfaction/Engagement | Walker (2020); Lee-Kelley and Turner (2016); Dahl et al. (2011) |
| 6 | Number of ideas sponsored | Dahl et al. (2011) |
| 7 | Timeframe to realize value | Dahl et al. (2011) |
| 8 | Cultural Change | Walker (2020) |
| 9 | Profitability | Walker (2020); Dahl et al. (2011) |
| 10 | Attendance | Lee-Kelley and Turner (2016) |
| 11 | Members | Lee-Kelley and Turner (2016) |
| 12 | Participation | Lee-Kelley and Turner (2016) |
| 13 | Outputs | Lee-Kelley and Turner (2016) |
| 14 | Reusability | Carroll et al. (2020) |
| 15 | Scalability | Carroll et al. (2020) |
| 16 | Total Cost of Ownership | Carroll et al. (2020) |
| 17 | Potential Risks | Carroll et al. (2020) |
| 18 | ROI | Carroll et al. (2020) |