| # | Key Governance Questions |
| 1 | Who are the Citizen Developers, and how will they be trained? |
| 2 | What toolsets should developers use to solve what problems? For instance, it makes sense to choose an LCNC platform so users can openly collaborate. |
| 3 | How can we eliminate shadow IT without smothering innovation? One way is to choose tools that meet central organization requirements but foster and encourage problem solving at the point where the problems exist. |
| 4 | How can we create and maintain healthy tension between central IT and Citizen Developers? IT should select enterprise-wide platforms such as security, and its core developers should build and maintain core applications. Citizen Developers should leverage the functionality and capability of LCNC to rapidly test, deploy, tweak, or abandon point solutions that may then scale. |