Questionnaire Items | N | Sum | Mean | Std. Deviation |
Through quality online practices we retain our customer via convenience | 285 | 1110 | 3.89 | 1.130 |
Quick access to our web promotes customer retention | 285 | 1047 | 3.67 | 1.182 |
Through effective delivery customers are retained | 285 | 1008 | 3.54 | 1.331 |
Through effective marketing relationship customer are retained | 285 | 1037 | 3.64 | 1.153 |
Through effective marketing customers are satisfied | 285 | 1066 | 3.74 | 1.185 |
Valid N (listwise) | 285 |
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