Stage

GIS CSFs

Sources

Initiation

(Pre-Implementation)

Organization Culture

[23] - [26] [37] [38] [40] - [42]

Organization Structure

[30] [37] [38] [40] [43] - [45]

Clear Goal and Vision

[24] [30] [33] [37] [45] - [48]

Top Management Support/Awareness

[19] [30] - [33] [37] [38] [40] [45] - [55]

External Environment

[40] [44] - [46] [56]

Acquisition (Implementation)

Strategic Planning

[33] [34] [37] [40] [42] [46] [48] [49] [53] [55] [57]

Skilled Staff

[30] [33] [35] [38] [40] [42] [43] [45] [46] [51] [52] [55]

Communication Channels

[19] [26] [30] [34] [37] [38] [40] [52] [53] [56]

User Participation

[19] [30] [32] [33] [36] - [38] [40] [43] [46] [49] [52] [53]

Education and Training

[19] [30] - [34] [36] - [38] [40] [43] - [49] [52] - [55] [58] [59]

Business Process Re-Engineering

[30] [33] [49] [58]

Hardware and Software Selection

[19] [33] [35] [38] [40] [47] [49] [52]

Software Customization

[34] [35]

Data Issues

[19] [30] [32] - [34] [42] [45] - [47] [51] [52] [54] [58] [60]

Incorporation

(Post-Implementation)

Perceived Usefulness

[19] [26] [38] [45] [47] [56]

Vendor Support

[19] [26] [32] [35] [37] [45] [53]

User Skills and Experience

[19] [30] [31] [35] [36] [38] [44] [47] [49] [52] [56]

Task Characteristics

[60] [61]