Author

Stages

First

Second

Third

Fourth

Fifth

Gartner, 2000

4

Web presence

Interaction

Transaction

Transformation

UN, 200-2008

4

Emerging presence

Enhanced

Interactive

Connected

World Bank, 2002

3

Publish

Interact

Transact

Accenture, 2003

5

Online presence

Basic capability

Service availability

Mature delivery

Service transformation

Reddick, 2004

2

Cataloguing

Transaction

Siau & Long, 2005

5

Web presence

Interaction

Transaction

Transformation

E-democracy

Anderson & Henrikson, 2006

4

Cultivation

Extension

Maturity

Revolution

Mausavi, 2008

5

Cataloguing

Interaction

Communication

Transaction

Integration

Lee, 2010

5

Presenting

Assimilating

Reforming

Morphing

E-governance