Mean

SD

Alpha

1

2

3

4

5

6

7

8

1. Intention to return

2. Loyalty

3. Venue

4. Valence

5. Challenge

6. Value

7. Information service

8. Staff attitude

4.06

4.58

4.38

4.44

4.00

3.82

4.33

4.29

0.763

0.719

0.634

0.696

0.797

0.754

0.631

0.734

0.692

0.884

0.778

0.893

0.741

0.734

0.840

0.895

1

0.479**

0.366**

0.389**

0.325**

0.384**

0.350**

0.308**

1

0.645**

0.730**

0.384**

0.605**

0.546**

0.450**

1

0.540**

0.394**

0.491**

0.446**

0.336**

1

0.418**

0.644**

0.613**

0.577**

1

0.419**

0.375**

0.293**

1

0.502**

0.434**

1

0.557**

1