| Comparison variable | Object of study | 2008 Group mean | 2012 Group mean | T-value** | P-value |
| V.1. ICTs are notably changing the structure of the tourism distribution system. | Changes in the structure of the tourism sector α (2008) = 0.689 α (2012) = 0.588 | 8.83 (1.70) | 8.77 (1.86) | 0.253** | 0.801 |
| V.2. ICTs facilitate access by intermediaries to current and potential customers. | 8.71 (1.92) | 8.50 (1.91) | 0.742** | 0.459 | |
| V.3. ICTs increase vertical relationships. | 8.52 (2.02) | 8.32 (1.65) | 0.721** | 0.472 | |
| V.4. ICTs increase horizontal relationships. | 8.11 (2.21) | 7.87 (2.08) | 0.759** | 0.452 | |
| V.5. ICTs are substantially altering the power position of the various participants in the industry and their share in the value chain. | Changes in the power of operators α (2008) = 0.553 α (2012) = 0.618 | 8.73 (1.71) | 8.45 (1.86) | 1.168** | 0.244 |
| V.6. ICTs allow greater participation by the end consumer in the different production-marketing phases of the tourism product, which alters the role of the different participants in the value chain. | 8.83 (1.63) | 8.53 (1.78) | 1.255** | 0.211 | |
| V.7. In a scenario of extensive use of ICTs, the most important factor for improving the power position of any participant in the channel is the control and handling of information. | 8.84 (2.09) | 8.31 (1.53) | 1.937** | 0.054 | |
| V.8. ICTs favour strategic alliances between companies. | 8.51 (1.75) | 8.12 (2.11) | 1.399** | 0.164 | |
| V.9. ICTs allow a supplier to jump to traditional intermediaries (TA, TO). | 8.63 (2.21) | 8.54 (1.83) | 0.298** | 0.766 | |
| V.10. ICTs are changing the production processes and the products of the tourism sector. | Changes in tourism production processes and products α (2008) = 0.789 α (2012) = 0.791 | 8.24 (2.17) | 8.21 (1.88) | 0.125** | 0.901 |
| V.11. Information is the most important component for creating value. | 9.45 (1.71) | 8.43 (1.86) | 3.958 | 0.000 | |
| V.12. ICTs make it possible to integrate services with the end consumer. | 8.48 (2.22) | 8.13 (1.89) | 1.143** | 0.254 | |
| V.13. With the same service quality, ICTs have decreased production and distribution costs (efficiency). | 6.82 (2.75) | 8.43 (1.53) | −4.791 | 0.000 | |
| V.14. ICTs provide a higher-quality tourism product. | 5.63 (2.63) | 7.86 (2.15) | −6.255 | 0.000 | |
| V.15. ICTs facilitate the creation of more flexible products, which can be adapted to segments and individualised. | 7.94 (2.41) | 8.57 (2.02) | −1.907** | 0.058 | |
| V.16. ICTs emphasise innovation in the sector. | 7.92 (2.21) | 9.23 (1.59) | −4.504 | 0.000 | |
| V.17. ICTs facilitate the adoption of the best and good practices in the industry. | 6.41 (2.56) | 8.14 (1.79) | −5.099 | 0.000 | |
| V.18. ICTs facilitate the production of global tourism products. | 8.57 (2.18) | 8.68 (1.65) | −0.366** | 0.715 |