Variable

Survey 1 2008 (%)

Survey 2 2012 (%)

Type of business*

Suppliers

Retail TAs

GDS and CRS

Retail TO and TA

OTA

ADS

ODD

---

69.8

10.6

19.6

---

---

---

48

1.3

13

6.5

16.9

9.1

5.2

Experience using ICTs

Less than 3 years

From 3 to 5 years

From 6 to 10 years

Over 10 years

6.7

24

36.5

32.7

22.6

16.1

22.6

38.7