| Item | Score ( ) | Sort |
| Total demand for smart home care | 29.28 ± 0.35 |
|
| Life care | 4.69 ± 0.54 | 1 |
| Medical service | 4.26 ± 0.30 | 2 |
| Emotional talk | 3.99 ± 0.52 | 3 |
| Cultural entertainment | 3.81 ± 0.68 | 4 |
| Health guidance | 3.77 ± 0.45 | 5 |
| Buy on behalf of the purchase | 3.12 ± 0.43 | 6 |
| Door-to-door service | 2.97 ± 0.32 | 7 |
| Catering service | 2.67 ± 0.54 | 8 |