| Five Practices of Exemplary Leadership | Transformative Leadership in HE | Effective University Department Leadership |
| Model the Way ・ Establish principles on treating people ・ Establish principles for pursuing goals ・ Set standards of excellence ・ Set interim goals and quick wins ・ Unravel bureaucracy ・ Signpost the way to go ・ Create opportunities for success | ・ Self-knowledge ・ Authenticity/integrity | ・ Acting as a role model and having credibility ・ Being considerate ・ Treating academic staff fairly and with integrity ・ Being trustworthy and having personal integrity |
| Inspire a Shared Vision ・ Belief that one can make a difference ・ Envision the future with a unique image ・ Enlist others in these dreams ・ Breathe life into the vision ・ Get people to see exciting possibilities | ・ Shared Purpose ・ Competence | ・ Clear sense of direction/strategic vision ・ Preparing department arrangements to facilitate the direction set ・ Communicating well about the direction the department is going |
| Challenge the Process ・ Seek opportunities to make changes ・ Innovate to improve the organisation ・ Experiment and take risks ・ Accept mistakes, disappointments and failures as opportunities to learn. | ・ A learning environment ・ Disagreement with respect | ・ Advancing the department’s cause with respect to constituencies internal and external to the university and being proactive in doing so |
| Enable others to Act ・ Foster collaboration ・ Build team spirit ・ Actively involve others | ・ Collaboration ・ Division of labour | ・ Creating a positive and collegial work atmosphere in the department ・ Allowing the opportunity to participate in key decisions/encouraging open communication |
| Encourage the Heart ・ Keep hope and determination alive ・ Recognise individuals’ contributions ・ Share rewards within the team ・ Celebrate accomplishments ・ Make people feel like heroes | ・ Commitment ・ Empathy/understanding of others | ・ Providing feedback on performance ・ Making academic appointments that enhance department’s reputation ・ Providing resources for adjusting workloads to stimulate scholarship and research |