| 1 | 2 | 3 | 4 | 5 | 6 | 7 |
1. customer participation | 0.864 |
|
|
|
|
|
|
2. task-relevant clues | 0.68*** | 0.838 |
|
|
|
|
|
3. affection-relevant clues | 0.72*** | 0.56*** | 0.845 |
|
|
|
|
4. hedonic experience | 0.69*** | 0.63*** | 0.81*** | 0.915 |
|
|
|
5. cognitive experience | 0.29*** | 0.44*** | 0.60*** | 0.62*** | 0.828 |
|
|
6. social experience | 0.47*** | 0.59*** | 0.61*** | 0.76*** | 0.54*** | 0.919 |
|
7. citizenship behavior | 0.54*** | 0.68*** | 0.62*** | 0.64*** | 0.81*** | 0.69*** | 0.832 |