No. | Paragraph | Mean | Standard deviation | Degree |
1 | Communicating with senior management at Safeway is easy. | 3.31 | 1.36 | Moderate |
2 | Safeway uses all channels of communication between various bodies and departments. | 3.39 | 1.24 | Moderate |
3 | Safeway uses the latest means of communication. | 2.30 | 1.36 | Low |
4 | Safeway’s communications system provides the necessary information about the external environment. | 3.00 | 1.37 | Low |
5 | Safeway uses all communication channels in all directions. | 3.04 | 1.35 | Moderate |
6 | Safeway works to facilitate communication between technical departments and the external environment. | 2.78 | 1.34 | Moderate |
The impact of internal and external communication on employee satisfaction | 3.00 | 1.01 | Moderate |