Construct

Item No.

Items

[79] [80] [81]

GF01

The e-government policies implemented in my country effectively enhance transparency and accountability.

GF02

The e-government policies provide easy access to information and services for citizens.

GF03

I believe that the e-government policies in place promote citizen participation and engagement.

GF04

The e-government policies contribute to improving the efficiency and effectiveness of government services.

GF05

The e-government policies prioritize the protection of citizens’ privacy and personal data.

GF06

I am satisfied with the level of responsiveness and timeliness of services provided through e-government.

GF07

The e-government policies adequately address the digital divide and ensure equal access for all citizens.

GF08

The e-government policies support innovation and the adoption of new technologies for improved service delivery.

GF09

The e-government policies promote collaboration and information sharing among government agencies.

GF10

I believe that the e-government policies have a positive impact on overall governance and public administration.