Construct | Item No. | Items |
[79] [80] [81] | GF01 | The e-government policies implemented in my country effectively enhance transparency and accountability. |
GF02 | The e-government policies provide easy access to information and services for citizens. | |
GF03 | I believe that the e-government policies in place promote citizen participation and engagement. | |
GF04 | The e-government policies contribute to improving the efficiency and effectiveness of government services. | |
GF05 | The e-government policies prioritize the protection of citizens’ privacy and personal data. | |
GF06 | I am satisfied with the level of responsiveness and timeliness of services provided through e-government. | |
GF07 | The e-government policies adequately address the digital divide and ensure equal access for all citizens. | |
GF08 | The e-government policies support innovation and the adoption of new technologies for improved service delivery. | |
GF09 | The e-government policies promote collaboration and information sharing among government agencies. | |
GF10 | I believe that the e-government policies have a positive impact on overall governance and public administration. |