Statements | Valid Percent | Mean | SD | ||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | |||
Strongly Disagree | Just Disagree | Partially Disagree | Neutral | Partially Agree | Just Agree | Strongly Agree | |||
The firm lacks different time periods that one can decide to pay the loan back | 20.3 | 18.7 | 11.6 | 18.0 | 7.7 | 10.9 | 13.0 | 3.59 | 2.050 |
The firm lacks different payment options (modes) through which the customer can pay the loan | 7.7 | 11.9 | 6.2 | 22.1 | 3.6 | 15.7 | 32.9 | 4.81 | 2.052 |
The penalty charged to surrender a loan is so high that a customer has to painfully comply with the agreed payment schedule even if one can pay off the loan | 11.2 | 16.9 | 10.1 | 16.4 | 6.6 | 14.6 | 24.2 | 4.31 | 2.128 |
I felt compelled into taking a loan from the microfinance company | 23.1 | 6.8 | 5.7 | 15.8 | 8.7 | 21.7 | 18.1 | 4.18 | 2.230 |
I later found out there was a better package but I had already taken the loan | 16.9 | 24.2 | 12.3 | 18.1 | 7.1 | 9.1 | 12.3 | 3.51 | 1.979 |