Statements

Component Factor Loading

1

2

Loan Transaction Information

General Information

Awareness of the interest rate on loan

0.86

Awareness of the loan processing fee

0.91

Awareness of the loan processing fee amount

0.87

There were hidden charges

-0.68

Awareness of the loan collection process

0.74

Thorough explanation of the loan agreement

0.69

Awareness of the total loan amount to be paid

0.77

Fulfilment of promises portray in advertisement

0.64

Honesty in providing information

0.77