Statements | Component Factor Loading | |
1 | 2 | |
Loan Transaction Information | General Information | |
Awareness of the interest rate on loan | 0.86 |
|
Awareness of the loan processing fee | 0.91 |
|
Awareness of the loan processing fee amount | 0.87 |
|
There were hidden charges |
| -0.68 |
Awareness of the loan collection process | 0.74 |
|
Thorough explanation of the loan agreement | 0.69 |
|
Awareness of the total loan amount to be paid | 0.77 |
|
Fulfilment of promises portray in advertisement |
| 0.64 |
Honesty in providing information |
| 0.77 |