Number

Need statements

Not met percentage

Important percentage

1

To have comfortable furniture in the waiting room

96.7

76.6

2

To have a pastor visit

93.3

40

3

To have the waiting room near the patient

91.7

76.6

4

To have a telephone near the waiting room

90

56.7

5

To be told about chaplain services

90

46.7

6

To have a bathroom near the waiting room

85

68.4

7

To have good food available while in the hospital

81.7

40

8

To be told about someone to help with family problems

80

65

9

To be told about people who could help with problems

75

86.7

10

To be called at home about changes in the condition

73.3

75

11

To have visiting hours changed for special conditions

53.3

83.3