Mean

Statistics

Std. Error

Government rules/regulations/directives

4.70

0.032

Lesson learned from Successful Products and Services

4.49

0.046

Our Products and Services

4.39

0.046

Lessons learned from failed Products and Services

4.39

0.055

Training/Workshop

4.33

0.053

Customer Feedback

4.31

0.054

Records/Books/Publications/Guidelines/Standards

4.29

0.052

External Partners

4.19

0.052

Internal Sources

4.16

0.045

Recruitment

4.02

0.062

Products/Services of Rivals

3.96

0.071

Licensing/Copyrights/Patents/Trade Secrets

3.72

0.06

Research & Development

3.72

0.076

Grand Mean

4.18

0.063