Problems | Number of Cases | Total | ||||
2016 | 2017 | 2018 | 2019 | 2020 |
| |
1. Standard Operating Procedure (SOP) Errors | 1 | 5 | 1 | 3 | 1 | 11 |
2. Indisciplinary Action | 1 | - | 2 | 2 | 1 | 6 |
3. Conflict with Customer |
|
| 1 |
| 1 | 2 |
Total Cases | 2 | 5 | 4 | 5 | 3 | 19 |