Primary indicators

Secondary indicators

Mean value of indicators

Total

Training platform (A)

Using WhatsApp as a platform for online training is very suitable

2.90

3.03

The platform is really easy to use

3.07

Can ensure effective interaction between trainer-trainee and trainee-trainee

2.74

The platform is very stable and fast

3.42

Training instructor’s performance(B)

High level of professional knowledge of training material and subject matter

3.58

3.38

Active interaction with trainees and able to response to trainee’s questions and problems

3.20

Process skills: good time control, focus and able to explain all concepts very clear and in a simple manner

3.39

Clear presentation and appropriate use of language and speed

3.37

Training courses content (C)

Relevance: clear objectives and well organised

3.61

3.39

Practicality: the content of the training courses can be easily applied to the practical teaching.

3.10

The logic of the courses is well structured.

3.49

The volume of courses is Appropriate

3.37

Training services and

effectiveness(D)

Overall, the desired result was achieved after this training

3.82

3.63

I can recommend the online training to other colleagues

3.53

I look forward to attending similar training again

3.64

This training has enriched my knowledge and I am satisfied with the quality of the training

3.54