Mean rank PT2a

N = 41

Mean rank PT2b

N = 20

Mean rank PT1

N = 49

H(2df) value

p-value

Attention

51

40

66

11.0

0.004

Relevance

48

45

66

9.9

0.007

Confidence

55

37

63

10.0

0.007

Satisfaction

51

36

68

15.7

<0.001