Phrases

Response

Mean

S.D

Rank

Never

Rarely

Sometimes

Frequently

Always

Freq

%

Freq

%

Freq

%

Freq

%

Freq

%

1. Insufficient or lack of knowledge among individuals.

6

8.6

9

12.9

35

50.0

7

10.0

13

18.6

3.17

1.14

Seventh

2. Lack or poor skills of individuals.

3

4.3

14

20.0

30

42.9

12

17.1

11

15.7

3.20

1.07

Fifth

3. Low performance of the organization.

7

10.0

5

7.1

33

47.1

17

24.3

8

11.4

3.20

1.07

Sixth

4. Providing new working strategies.

5

7.1

14

20.0

29

41.4

13

18.6

9

12.9

3.10

1.09

Eighth

5. Dissatisfaction of students or the increasing complaints.

8

11.4

7

10.0

25

35.7

19

27.1

11

15.7

3.26

1.19

Fourth

6. Poor quality of services.

6

8.6

5

7.1

30

42.9

18

25.7

11

15.7

3.33

1.10

Second

7. Higher levels of job turnover.

8

11.4

7

10.0

28

40.0

24

34.3

3

4.3

3.10

1.04

Ninth

8. Moving of employees from one department to another one.

9

12.9

4

5.7

21

30.0

26

37.1

10

14.3

3.34

1.19

First

9. Low morale of workers.

7

10.0

14

20.0

15

21.4

22

31.4

12

17.1

3.26

1.25

Third

10. Higher levels of absenteeism.

13

18.6

12

17.1

20

28.6

14

20.0

11

15.7

2.97

1.33

Tenth