Phrases | Response | Mean | S.D | Rank | |||||||||
Never | Rarely | Sometimes | Frequently | Always | |||||||||
Freq | % | Freq | % | Freq | % | Freq | % | Freq | % | ||||
1. Insufficient or lack of knowledge among individuals. | 6 | 8.6 | 9 | 12.9 | 35 | 50.0 | 7 | 10.0 | 13 | 18.6 | 3.17 | 1.14 | Seventh |
2. Lack or poor skills of individuals. | 3 | 4.3 | 14 | 20.0 | 30 | 42.9 | 12 | 17.1 | 11 | 15.7 | 3.20 | 1.07 | Fifth |
3. Low performance of the organization. | 7 | 10.0 | 5 | 7.1 | 33 | 47.1 | 17 | 24.3 | 8 | 11.4 | 3.20 | 1.07 | Sixth |
4. Providing new working strategies. | 5 | 7.1 | 14 | 20.0 | 29 | 41.4 | 13 | 18.6 | 9 | 12.9 | 3.10 | 1.09 | Eighth |
5. Dissatisfaction of students or the increasing complaints. | 8 | 11.4 | 7 | 10.0 | 25 | 35.7 | 19 | 27.1 | 11 | 15.7 | 3.26 | 1.19 | Fourth |
6. Poor quality of services. | 6 | 8.6 | 5 | 7.1 | 30 | 42.9 | 18 | 25.7 | 11 | 15.7 | 3.33 | 1.10 | Second |
7. Higher levels of job turnover. | 8 | 11.4 | 7 | 10.0 | 28 | 40.0 | 24 | 34.3 | 3 | 4.3 | 3.10 | 1.04 | Ninth |
8. Moving of employees from one department to another one. | 9 | 12.9 | 4 | 5.7 | 21 | 30.0 | 26 | 37.1 | 10 | 14.3 | 3.34 | 1.19 | First |
9. Low morale of workers. | 7 | 10.0 | 14 | 20.0 | 15 | 21.4 | 22 | 31.4 | 12 | 17.1 | 3.26 | 1.25 | Third |
10. Higher levels of absenteeism. | 13 | 18.6 | 12 | 17.1 | 20 | 28.6 | 14 | 20.0 | 11 | 15.7 | 2.97 | 1.33 | Tenth |