Path

Standardized estimates parameter

P

Hypothesis

Test result

Perceived usefulness → New products purchase intention

0.271

***

H1

Support

Perceived ease of use → New products purchase intention

0.314

***

H2

Support

Perceived ease of use → Perceived usefulness

0.304

0.001

H3

Support

Perceived risk → New products purchase intention

−0.509

***

H4

Support

Perceived risk → Perceived usefulness

0.271

0.036

H5

Support

Perceived customer install base → New products purchase intention

0.178

0.027

H6

Support

Perceived customer install base → Perceived usefulness

0.125

0.849

H7

Support

Perceived customer install base → Perceived ease of use

0.335

***

H8

Support

Perceived customer install base → Perceived risk

−0.140

0.005

H9

Support

Perceived product complementarity → Perceived usefulness

0.364

0.004

H10

Support

Perceived product complementarity → Perceived ease of use

0.529

0.038

H11

Nonsupport