Construct

Operational definition

# of items

References

Training

The degree to which members of the team trained together.

4

Argote [51]

Task interdependence

The degree to which team members’ tasks were interdependent.

4

Jarvenpaa and Staples [53]

Shared experience

The degree of shared experience between the team members.

5

Brandon and Hollingshead [48]

Common language

The degree of common language between the team members.

3

Brandon and Hollingshead [48] , Chiu [54]

Joint decision making

The degree of joint decision making amongst the team members.

5

Subramani and Venkatraman [55] ; Zaheer and Venkatraman [56]

Transactive memory system

Specialization is defined as the member’s knowledge which is distinctly different from other members.

Credibility is defined as the member’s knowledge which is correct and may be trusted by another person.

Coordination is defined as members having a good understanding of who has what knowledge and how that knowledge fits together.

15

Lewis [5]

Collective mind

Individuals heedfully interrelate their actions.

4

Weick and Roberts [6]

Knowledge

integration

The synthesis of existing knowledge and acquired knowledge.

4

Kogut and Zander [16] , Tiwana and McLean [57]