Construct | Item | Source |
Experience (XP) | XP1: I think that using CLP would improve my business performance. XP2: I think CLP is advantageous to my business XP3: Using CLP increases my productivity XP4: Using CLP increases my efficiency in serving my customers XP5: Using CLP has increased my customer base XP6: Using CLP provides me with extra income | ( |
Self Efficacy (SE) | SE1: Learning how to use CLP is easy for me SE2: I find CLP time sensitive and easy to use SE3: My interaction with CLP is clear and understandable SE4: It is easy for me to adapt to CLP and become skillful at its use SE5: I can easily become a CL supplier or consumer | ( |
Subjective Norms (SN) | SN1: People who are important to (friends, family etc.) think I should use CLP SN2: People who influence my behavior (customers, competitors, etc) think I should use CLP in my business SN3: Most people surrounding me use CLP in their business SN4: In general the African community is supportive of the use of CLP in business | ( |
Computer Anxiety (CA) | CA1: I have the resources (e.g. devices, internet or apps) necessary to use CLP CA2: I have the knowledge necessary to use CLP | ( |
Perceived Enjoyment (PE) | CA3: Using CLP is fun and enjoyable CA4: Using CLP is entertaining CA5: Using CLP is adventurous | ( |
Perceived Risk (PR) | PR1: On the whole considering all factors involved, using CLP would be risky to my business PR2: CLP are dangerous PR3: I think using CLP would add great uncertainty to my business | ( |
Crowd Logistics Platforms (CLP) | CLP1: I have used CLP before in my business CLP2: I intend to continue using CLP in the future (or keep using it) CLP3: I predict I will use CLP in my business in next few months CLP4: I think CLP is an important mechanism to run my business | ( |