Paragraph number | The paragraph | Arithmetic Average | Standard Deviation | Rank | level |
10 | The club/company leadership develops programs to disseminate quality management concepts and applications within the operational plan. | 2.84 | 0.98 | 1 | High |
11 | The club/company management supports and encourages the dissemination and adoption of quality management concepts and applications. | 2.82 | 0.97 | 2 | High |
12 | The employees of the club/company are committed to implementing projects and initiatives related to quality development. | 1.64 | 1.02 | 3 | Medium |
13 13 | I am familiar with basic quality management concepts and their applications. | 1.62 | 1.03 | 4 | Medium |
14 14 | The employees of the club/company have awareness and knowledge of basic quality management concepts. | 1.60 | 1.04 | 5 | Medium |
15 | The workers have no awareness of quality concepts. | 1.58 | 1.06 | 6 | Medium |
10 - 15 | Total average | 2.01 | 1.01 | - | High |