| All | Patient age < 65 | Patient age ≥ 65 | Unknown | |
| Period 1 | n = 650 | n = 293 (45.1) | n = 102 (15.7) | n = 255 (39.2) |
| Financial Assistance; n (%) | 127 (19.5) | 72 (24.6) | 19 (18.6) | 36 (14.1) |
| Helpline information; n (%) | 76 (11.7) | 22 (7.5) | 3 (2.9) | 51 (20.0) |
| Coping assistance; n (%) | 68 (10.5) | 35 (11.9) | 16 (15.7) | 17 (6.7) |
| Support groups; n (%) | 44 (6.8) | 22 (7.5) | 4 (3.9) | 18 (7.1) |
| Treatment; n (%) | 20 (3.1) | 7 (2.4) | 6 (5.9) | 7 (2.8) |
| Other, n (%) | 274 (42.2) | 128 (43.7) | 50 (49.0) | 96 (37.7) |
| Unknown, n (%) | 41 (6.3) | 7 ( 2.4) | 4 ( 3.9) | 30 (11.8) |
| Period 2 | N = 725 | N = 377 (52.0) | N = 158 (21.8) | N = 190 (38.4) |
| Financial Assistance; n (%) | 151 (20.8) | 104 (27.6) | 31 (19.6) | 16 ( 8.4) |
| Helpline information; n (%) | 157 (21.7) | 65 (17.2) | 36 (22.8) | 56 (29.5) |
| Coping assistance; n (%) | 67 (9.2) | 37 (9.8) | 21 (13.3) | 9 (4.7) |
| Support groups; n (%) | 29 (4.0) | 16 (4.2) | 10 (6.3) | 3 (1.6) |
| Treatment; n (%) | 12 (1.7) | 8 (2.1) | 3 (1.9) | 1 (0.5) |
| Other, n (%) | 253 (34.9) | 143 (37.9) | 52 (32.9) | 58 (30.5) |
| Unknown, n (%) | 56 (7.7) | 4 ( 1.1) | 5 ( 3.2) | 47 (24.7) |