Hypothesis | Empirical evidence |
H1: Perceived reputation → perceived trust | Supported |
H2: Perceived privacy → perceived trust | Not supported |
H3: Perceived size → perceived trust | Not supported |
H4: Perceived security → perceived trust | Supported |
H5: Perceived usefulness → perceived trust | Not supported |
H6: Familiarity with the web → perceived trust | Supported |
H7: Perceived ease of uses → perceived trust | Supported |
H8: Perceived trust → purchase intention to use EPS | Supported |
H9: Perceived trust → actual purchase using credit cards | Supported |
H10: Perceived trust → actual purchase using cash on delivery | Supported |
H11: Perceived trust → actual purchase using PayPal | Supported |