Research proposed paths

Coefficient

value

t-value

p-value

Empirical

evidence

H1: Perceived reputation → perceived trust

0.071

2.071

0.038

Supported

H2: Perceived privacy → perceived trust

0.004

0.096

0.924

Not supported

H3: Perceived size → perceived trust

0.036

0.862

0.389

Not supported

H4: Perceived security → perceived trust

0.260

6.038

0.000

Supported

H5: Perceived usefulness → perceived trust

0.033

0.817

0.414

Not supported

H6: Familiarity with the web → perceived trust

0.098

2.727

0.006

Supported

H7: Perceived ease of uses → perceived trust

0.248

6.408

0.000

Supported

H8: Perceived trust → purchase intention to use EPS

0.706

9.006

0.000

Supported

H9: Perceived trust → actual purchase using credit cards

0.362

3.345

0.000

Supported

H10: Perceived trust → actual purchase using cash on delivery

0.639

7.352

0.000

Supported

H11: Perceived trust → actual purchase using PayPal

0.309

2.664

0.008

Supported