Usability dimension | Criteria | Metrics | Expert A | Expert B | Expert C | Expert D | Expert E | Percentage |
Effectiveness | Consistency | Number of total input | P | P | P | P | P | 100% |
Satisfaction with page layout | P | P | P | P | P | 100% | ||
Using same terminology across | P | P | P | P | P | 100% | ||
Using similar color theming. | P | * | P | P | P | 80% | ||
Flexibility | Satisfaction with information | P | P | P | P | P | 100% | |
Satisfaction with booking hotels | * | P | P | * | * | 40% | ||
Menu items are flexible | P | * | P | P | P | 80% | ||
Satisfaction with screen size | P | * | P | P | P | 80% | ||
Satisfaction with image presentation | P | P | P | P | P | 100% | ||
Navigation | Easy to navigate | P | P | P | P | P | 100% | |
Satisfaction with finding content | P | * | P | * | P | 60% | ||
Clear and consistent navigation | * | * | P | P | P | 60% | ||
Efficiency | Time | Time taken to load application | P | P | P | P | P | 100% |
Easy map downloading | * | * | P | * | P | 40% | ||
Easy to search information. | P | P | P | * | P | 80% | ||
Time taken to display page | P | P | P | P | P | 100% | ||
Operability | Time taken to select task | P | P | P | P | P | 100% | |
Easy of input entering | P | P | P | P | P | 100% | ||
Satisfaction with menus | P | P | P | P | P | 100% | ||
Learnability | Simplicity | Ease to install | P | P | P | P | P | 100% |
Clear screen optimization | P | P | P | P | P | 100% | ||
Time taken to learn | P | P | P | P | P | 100% | ||
Easy to use output | P | * | P | P | P | 80% | ||
Clear map direction | * | * | P | P | P | 60% | ||
Familiarity | Satisfaction with menu buttons | P | * | P | P | P | 80% | |
Easy to understand content | P | * | P | P | P | 80% | ||
Time taken to perform the task | P | P | P | P | P | 100% | ||
Satisfaction with page layout (style, color) | * | P | P | * | P | 60% | ||
Enjoyable and engagement |
| P | P |
| P |
| ||
Satisfaction | Attractiveness | Easy to use | P | P | P | P | * | 80% |
Satisfaction with interface | P | * | P | P | P | 80% | ||
User control | Easy to revert the error | P | P | P | P | P | 100% | |
Satisfaction with help menu | P | P | P | P | P | 100% | ||
Error | Fault tolerance | Number to attempt to rectify errors | P | P | P | P | P | 100% |
Satisfaction with help during error | P | P | P | P | P | 100% | ||
Time to failure an attempt | * | * | P | P | P | 60% | ||
Time to repair an attempt | P | * | P | * | P | 60% | ||
Accuracy | Total number of errors | P | P | P | P | P | 100% | |
Time taken to complete the tasks | P | * | P | P | P | 80% | ||
Number of successful task | P | P | P | P | P | 100% |