Description

References

Enhanced value to customers

Vokurka, Zank, & III, [54] ; Christian, Govande, Staehle, & Jr., [55]

Advantage from the changing situation; benefit from change

Yoffie & Kwak, [56]

Competitive advantage and/or competitive performance

Bessant, Francis, Meredith, & Kalinsky, [57] ; Schonsleben, [58] ; Cho, Jung, & Kim, [59] ; Bal et al., [3] ; Vernadat, [60] ; O’Connor, [61] ;

Profitable operations

Sahin, [62] ; Vokurka & Fliedner, [63] ; Vokurka et al., [54] ; Devor, Graves, & Miles, [64] ; Noaker, [65]

Survive unprecedented threats, viability

Sharifi & Zhang, [7] ; Cho et al., [59] ; Dove, [45] ;

Growth in a competitive market

Y. Y. Yusuf et al., [34] ;

Capture new market

Vernadat, [59]

Leadership

Dove, [45]