Item

1

2

Facilitating HR activities

0.746

0.200

Allocate workforce more effectively and efficiently

0.648

0.138

Promote corporate culture

0.602

0.368

Help in designing employee’s career plan

0.492

−0.067

Automate the repetitive functions of HR department

0.407

−0.193

Improve services to the employees

0.746

0.200

Improve communication

Update employee knowledge

−0.165

0.646

Accelerate knowledge sharing

−0.080

0.555

Enhance communication among employees

0.028

0.322