Time spent on supervision

The time spent on supervision

Time spent in completing the supervision

Examining the time spent on supervision portrays that there was reduction of time spent on supervision from 4 hours using paper based questionnaire to 2 hour when the tool was used.

Feedback mechanism and prompt resolution

Timely and appropriate feedback mechanism is crucial for effective program performance. It was revealed by in-depth interview that the tool automatically generated the outcome of the supervision, this provided a good opportunity for Immediate and timely feedback, rapid review of result as well as prompt resolution and corrective action for identified challenges were made

Users challenges

Obstacles encountered in using the tool

Navigating the checklist, technical challenges and internet challenges

Despite all these successes, the supervisors had minimal challenges with the tool; according to most supervisors, retrieval of information of previous supervision was not possible and sending of result was difficult due to poor network service.