Variable	Category	Frequency	Percentage
Gender	Male	217	54.2
Gender	Female	183	45.8
Age	20 - 30	39	9.75
	30 - 40	175	43.75
	40 - 50	123	30.75
	50 - 60	62	15.5
	Above 60	1	0.25
Education	SSC	6	1.5
	HSC	48	12
	Graduate	227	56.75
	Postgraduate	119	29.75
	Student	58	14.5
Profession	Service holder	203	50.75
	Businessman	110	27.5
	Others	29	7.25
Monthly income	Below 10,000 BDT	48	12
	10,000 - 20,000	69	17.25
	20,000 - 30,000	128	32
	30,000 - 40,000	101	25.25
	40,000 - 50,000	48	12
	Above 50,000	6	1.5
Allocation for monthly expenditure for bus	1% - 10%	103	25.75
	11% - 20%	168	42
	21% - 30%	102	25.5
	Above 30%	27	6.75
Is the present bus service quality in satisfied condition to you	No	333	83.25
	Yes	67	16.75