| Variables | Scales | Overload (No) (%) | Overload (Yes) (%) | Remark |
| General working Env’t | Very Dissatisfied | 0 | 22 (100%) |
|
| Dissatisfied | 3 (14%) | 19 (86%) |
| |
| Neutral | 10 (34.5%) | 19 (65.5%) |
| |
| Satisfied | 7 (20%) | 28 (80%) |
| |
| Very satisfied | 0 | 8 (100%) |
| |
| Waiter-Manager relation | Very Dissatisfied | 3 (20%) | 12 (80%) |
|
| Dissatisfied | 3 (13%) | 20 (87%) |
| |
| Neutral | 6 (21.5%) | 22 (78.5%) |
| |
| Satisfied | 3 (12%) | 22 (88%) |
| |
| Very satisfied | 5 (20%) | 20 (80%) |
| |
| Waiter-Waiter relation | Very Dissatisfied | 5 (31%) | 11 (69%) |
|
| Dissatisfied | 0 | 2 (100%) |
| |
| Neutral | 3 (25%) | 9 (75%) |
| |
| Satisfied | 1 (4%) | 24 (96%) |
| |
| Very satisfied | 11 (18%) | 50 (82%) |
| |
| Waiter-Customer relation | Very Dissatisfied | 2 (15%) | 11 (85%) |
|
| Dissatisfied | 0 | 4 (100%) |
| |
| Neutral | 0 | 4 (100%) |
| |
| Satisfied | 10 (32%) | 21 (68%) |
| |
| Very satisfied | 8 (14%) | 50 (86%) |
|