| Characteristics | Variables | Percent (%) |
| Gender | Female | 64 |
| Male | 36 | |
| Age | <25 years | 13.2 |
| 25 - 35 years | 66.9 | |
| 35 - 45 years | 10.3 | |
| ≥45 | 9.6 | |
| Level of education | Complete primary | 1.4 |
| Partial secondary | 43.4 | |
| Complete secondary | 26.6 | |
| University | 28.7 | |
| Level of training of the agents interviewed | Auxiliary | 74.5 |
| Assistant pharmacist | 19.1 | |
| Pharmacist degree holder | 3.8 | |
| Pharmacy student | 2.6 |