With V2-3a, the OM function accompanies with heads of operational units, weekly procedures and processes documented by daily record sheets for the identification, collection and treatment of internal loss data caused by:

Ÿ Absenteeism,

Ÿ Work accident,

Ÿ Quality defects,

Ÿ Direct productivity gaps (overtime and overconsumption of materials) and

Ÿ Know-how gaps (including lack of versatility).

Operating structurally, these socio-economic indicators are taken together in the weighting system provided by the HRM. This FinTech module avoids the mistake of focusing excessive attention on the socioeconomic indicator of greatest concern without realizing that its costs are transferred to the other indicators.