Authors

Research topic

Main Risk control practices identified

Westland (2002)

Building trust among buyers and sellers.

Use of arbitration to sort out issues between buyers and sellers.

Adoption of insurance in case of any risks.

Lee and Clarke (1996)

Eliminate information asymmetry in real estate electronic transactions through:

Proper information gathering.

Use of local trusted agents to evaluate property before transaction is completed.

Adopting some specific standards for property ratings and listing.

Chin and Liu (2004)

Risk management in real estate electronic transactions

Transfer of risk through adoption of insurance especially where the buyers and sellers are interested in a pure electronic transaction.

Better website management through a knowledgeable website manager’s effort to reject bad listings.

Gupta and Dupey (2016)

E-Commerce-Study of Privacy, Trust and

Security from Consumer’s Perspective

Enhancing security of user information through the adoption of privacy enhancing technologies (PETs).

Enhancing the trust users have with the e-commerce platform through improvement of privacy and confidentiality, company reputation, payment methods offered by the company, ease of use and website design.

Protection of e-commerce infrastructure from damage and vandalism.