HD

UT

PS

LN

PI

Hedonic (HD)

0.86

Utilitarian (UT)

0.75

0.86

Personalization (PS)

0.71

0.79

0.82

Learning (LN)

0.42

0.45

0.63

0.89

Perceived Irreplaceability (PI)

0.53

0.52

0.61

0.50

0.93