Performance expectancy on record keeping adoption factors | Record keeping management would be useful in ensuring LCC efficiency on carrying on Tasks | I think adopting electronic record keeping would improve customer service and efficiency delivery at LCC | I think using electronic record keeping would enhance productivity | I think using record keeping data management would improve performance and revenue collection |
Respondents | 313 | 313 | 313 | 313 |
Median | 4 | 4 | 4 | 4 |
Mode | 4 | 5 | 4 | 4 |