Numbers rejected (%)

Specific issue

2011

2012

2013

Overall

Clotted specimen

5 (45)

4 (36.4)

2 (18.2)

11 (50)

Insufficient specimen

3 (60)

1 (20)

1 (20)

5 (22.7)

Wrong labelling

3 (100)

0 (0 )

0 (0 )

3 (13.6)

Wrong tube

2 (66.7)

1 (33.3)

0 (0 )

3 (13.6)

Total

13 (59)

6 (27.2)

3 (13.6)

22 (100)