Problems

Mean

Sd

Hardware malfunctions

3.37

0.923

Software malfunctions

3.20

1.015

Consuming too much time

3.16

1.034

Lack of supplies

3.08

0.935

Delayed response

2.97

1.041

Server malfunctions

2.88

0.984

Incorrect patient data

2.77

1.068

Problems in tracking transactions

2.64

1.016

Non-friendly interface

2.61

0.972